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With robust APIs, prebuilt integrations, and an open ecosystem, it fits seamlessly into your CRM, ERP, WFM, automation stack, and any legacy environment. You can unify data, orchestrate workflows, and operationalize AI across systems without disrupting your existing infrastructure. Are you ready to turn CX into a strategic engine for enterprise growth, efficiency, and innovation? Discover how NiCE expertise and leadership is transforming the way customers and employees experience the world. NiCE CXone is the only platform that delivers best-of-breed AI capabilities across every pillar of customer engagement—all on a single, unified foundation. Whether you're commenting on our draft recommendations, taking part in guidance development or attending a committee meeting.
Whether you're managing synchronous or asynchronous channels, it helps ensure you have the right resources at the right time. NICE’s commercial liaison team supports the development of commercial agreements between NHS England and life science companies for the technologies we are evaluating. We collaborate with academia, government and industry to ensure that issues of most relevance to NICE's methods and patient care are addressed. Move beyond tools to empower employees with real-time, actionable intelligence that elevates performance. Unify your data and harness connected intelligence with pre-built integrations, intuitive no/low-code tools, and an elite partner ecosystem—so everything works together from day one.
We play an important and influential role in shaping what treatments, technologies and processes the NHS adopts, setting best practice for healthcare professionals. This makes NICE well placed to support the NHS's commitment to achieve net zero carbon emissions by 2040 for direct emissions and 2045 for indirect emissions. Our health technology assessment innovation laboratory enables NICE to develop creative ways to evaluate technically complex new treatments that cannot easily be assessed using our existing methods alone. It offers a ‘safe space’ for creating solutions in collaboration with system partners and stakeholders.
When we have the evidence needed, we make a full recommendation for using the technology. CXone integrates smoothly with your existing voice or digital chatbots, enabling them to work across channels while benefiting from CXone’s orchestration and intelligence. NiCE AI Agents autonomously resolve customer intent across voice and digital channels. Instead of scripted conversations, they orchestrate workflows, act across systems, and complete end-to-end journeys — delivering true containment, lower cost to serve, and faster resolution at enterprise scale. CXone protects every interaction with enterprise‑grade security and rigorous global compliance. Encrypted communications, secure data storage, continuous monitoring, and adherence to industry standards ensure your customer data stays safe—and your organization stays confidently compliant.
Lulled by the lapping of the Mediterranean and the song of the cicadas in its hinterland, Nice captivates visitors with its landscapes, architecture and art of living. We have a library of patient decision aids (PDAs) designed to support conversations between you and your healthcare professional, helping you make informed choices that reflect your values and preferences. Anticipate demand and optimize staffing with the industry's most accurate AI-powered omnichannel forecasting. http://haug-west.de/bernd-trub NiCE Workforce Management cuts scheduling guesswork and agent burnout with forecasts powered by 45+ patented algorithms — trusted by brands running 25B+ customer interactions a year. Through our audience insights and user feedback work, we ensure that the views and expectations of NICE’s stakeholders are systematically gathered and interpreted. We publish and disseminate our recommendations and provide support to encourage their adoption.
The most popular public events take place along the Promenade des Anglais, including the Carnival in February, the Bastille celebrations in July and the Nice marathon in November. Experience the region at its own pace, inspired by the light, changing vistas, and the constant interplay between city and nature. Explore all the ways to experience Nice Côte d’Azur at your own pace, whether with family, seeking sustainable adventures, or indulging in gourmet delights. Just steps from the Mediterranean, villages nestled in greenery or perched on rocky cliffs like eagles’ nests invite you to wander. Charming narrow streets lead you to discover well-preserved heritage, and bathed in sunlight, this scenery brings the colors to life.
CXone is for any enterprise that wants to move from manual, inconsistent customer engagement to an AI‑driven model that’s faster, smarter, and easier to manage. Built for the AI-first enterprise, CXone unifies your data, intelligence, and customer interactions in a single, connected system. The result is faster resolution, more personalized experiences, and trusted performance across every touchpoint.
